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TF350 RS-485 / RS-232 User Manual

TF350 RS-485 / RS-232 User Manual, including the parameters, figures and instructions in the original document.

TF 35 0 RS - 48 5 / RS - 23 2

TF350 RS-485 / RS-232 User Manual — source page 1, figure 1

Benewake (Beijing) Co., Ltd

PREFACE

Dear users: Thank you for choosing Benewake products. For the purpose of offering better operation experience to you, we hereby write this manual for an easier and simpler operation of our product, hoping to better solve the common problems you may meet.

This user manual contains the relevant information on product introduction, usage and maintenance of TF350 RS-485 / RS-232, covers the product operation introduction and common problem solutions. Please read this manual carefully before using the product.

Remember the precautions to avoid hazards, and please follow the described steps in the manual when using it.

If you have any problems in the process of usage, you are welcome to contact Benewake at any time for help.

Contact Details Official website: en.benewake.com TEL:+86-10-57456983 Technical questions,please contact:support@benewake.com Consult sale information or request brochure,please contact:bw@benewake.com

Headquarters Address Benewake (Beijing) Co., Ltd.

3rd Floor, Haiguo Jiaye Sci-Tech Park, Haidian District, Beijing, China

Copyright Statement This User Manual is copyright © of Benewake. Please do not modify, delete or translate the description of this manual contents without the official written permission from Benewake.

Disclaimer As our products are constantly improving and updating, the specifications of TF350 RS-485 / RS-232 are subject to change. Please refer to the official website for latest version.

1 OVERVIEW

The Reference Manual is a complement to the Operating Instructions for TF350. The Operating Instructions for TF350 describes how to set up and configure the interfaces.

The Reference Manual contains detailed information about the interfaces including syntax and available functionality. It focuses on TF350 specific topics and does not describe the basic technology behind each interface.

The details of the result output formatting and the contents and syntax of the command channels are shared by several interfaces. They are described in an appendix valid for all relevant interfaces.

1.1 Failure scenarios

As a precision optical distance sensor, TF350 ’ s performance is greatly affected by environment. Certain scenarios will even damage TF350. Each of these failure scenarios have been tested in real field tests.

Table 1 Failure scenarios of TF350

Scenario Description Scenario Description
TF350 RS-485 / RS-232 User Manual — source page 4, figure 1 Do not cover the laser
window.
TF350 RS-485 / RS-232 User Manual — source page 4, figure 4 Avoid moving objects in
the detection field.
TF350 RS-485 / RS-232 User Manual — source page 4, figure 2 Avoid the presence of
heavy smoke, fog and
rain in the detection
field.
TF350 RS-485 / RS-232 User Manual — source page 4, figure 5 Avoid condensation.
TF350 RS-485 / RS-232 User Manual — source page 4, figure 3 Avoid direct exposure to
high pressure cleaning.
TF350 RS-485 / RS-232 User Manual — source page 4, figure 6 Avoid exposure to
strong light source with
same wavelength.
TF350 RS-485 / RS-232 User Manual — source page 5, figure 1 Do not exposure to
corrosive liquids.
TF350 RS-485 / RS-232 User Manual — source page 5, figure 4 Avoid extreme
vibrations.
TF350 RS-485 / RS-232 User Manual — source page 5, figure 2 Do not use in extremely
low temperature
environments.
TF350 RS-485 / RS-232 User Manual — source page 5, figure 5 Do not use in extremely
high temperature
environments.
TF350 RS-485 / RS-232 User Manual — source page 5, figure 3 Avoid exposure to
sudden and extreme
temperature changes.
TF350 RS-485 / RS-232 User Manual — source page 5, figure 6 Avoid direct exposure
to another LiDAR with
same wavelength.

1.2 Symbols and document conventions

The following symbols and conventions are used in this document:

WARNING

Indicates a situation presenting possible danger, which may lead to death or serious injuries if not prevented.

CAUTION

Indicates a situation presenting possible danger, which may lead to moderate or minor injuries if not prevented.

NOTICE

Indicates a situation presenting possible danger, which may lead to property damage if not prevented.

NOTE

Indicates useful tips and recommendations.

2 PRODUCT DESCRIPTION

2.1 Appearance Overview

TF350 RS-485 / RS-232 User Manual — source page 6, figure 1
① ② ③ ④

Figure 1 Module view of TF350 1 Cable with male connector, Molex SD-51021-007, 7pin also called MH1.25-7P-W/B 2 Laser window (Receiving) 3 Laser window (Emitting) 4 3mm diameter hole (6mm deep) for mounting (6x)

2.2 Dimensional drawing

TF350 RS-485 / RS-232 User Manual — source page 6, figure 2
① ② ③ Figure 2 Dimensional drawing of TF350(① Front;② Top; ③ Bottom;Unit:mm)

2.3 Measuring principle

TF350 is a typical Pulse Time of Flight (PToF) sensor. It adopts an incoherent energy receiving mode, and the measurement is mainly based on Pulse counting.

TF350 emits a narrow pulse laser, which is collimated by the transmitting lens, which enters the receiving system after being reflected by the measured target and is focused on the APD detector by the receiving lens. The time between the transmitted signal and the received signal is calculated through the circuit amplification and filtering, and the distance between TF350 and the measured target can be calculated through the speed of light.

TF350 RS-485 / RS-232 User Manual — source page 7, figure 1

Figure 3 Pulsed time of flight(PToF)

2.4 Technical specification

Table 2 Data sheet of TF350

Parameters Minimum Typical Maximum
Performance Range (@90% reflectivity, 0klux) 0.2m 350m
Range (@10% reflectivity, 0klux) 0.2m 110m
Range (@90% reflectivity, 100klux) 0.2m 300m
Range (@10% reflectivity, 100klux) 0.2m 100m
Accuracy ±10cm (<10m), 1% (≥10m)
Distance resolution 1cm
Frame rate 1Hz 100Hz 1000Hz
Repeatability 1σ: <3cm
Parameters Minimum Typical Maximum
Optical
parameters
Light source LD
Central wavelength 905nm
Photobiological safety Class1(EN60825)
FoV 0.35°
Environment Ambient light immunity 100Klux
Operation temperature -25℃ 60℃
Enclosure rating IP67
Connections Supply voltage 5V DC 24V DC
Average current ≤150mA @ 5V, ≤80mA @ 12V, ≤
50mA @ 24V
Power consumption ≤1W
Overvoltage protection 300V
Polarity protection 200V
Communication interface level LVTTL
(3.3V)
Communication interface RS-485 / RS-232
Others Dimension 78mm*67mm*40mm(L*W*H)
Housing Aluminum alloy
Optical window Infrared optical glass (HWB760)
Storage temperature -40℃ 85℃
Weight 222g ± 3g
Cable length 70cm

NOTICE

Only the frame rate satisfying the following formula is supported.

Frame rate = a × 10b, a ∈ {1,2,3,4,5,6,7,8,9}, b ∈ {0,1,2,3} If a value which does not satisfy this formula is set, TF350 will set its frame rate to 100Hz. The normal frame rate is under 1kHz, but its maximum frame rate can reach as much as 7kHz. Please contact us if you need upper frame rate.

The basic technical specifications, like accuracy and repeatability, are measured with white background board (90% reflectivity) at 0klux condition.

2.5 FoV

The field-of-view, FoV, is the angle covered by the LiDAR sensor. The horizontal FoV of TF350 is about 0.35° and the vertical FoV of TF350 is approx. 0.1°.

TF350 RS-485 / RS-232 User Manual — source page 9, figure 1

Figure 4 FoV of TF350.Horizontal divergence 0.35°,vertical divergence 0.1°

NOTICE

0.35° and 0.15° are theoretic values. Because the manufacturing error and the installing error exist, there is divergence between each TF350 ’ s actual FoV and its theoretic values.

TF350 RS-485 / RS-232 User Manual — source page 9, figure 2

Figure 5 Spot size of TF350 at different ranges

3 ELECTRICAL INSTALLATION

3.1 Pin and wire color assignment

TF350 ’ s cable has six 26 AWG wires. The connector is Molex SD-51021-007 1.25 W/B-7Pin (MH1.25-7P-W/B).

TF350 RS-485 / RS-232 User Manual — source page 10, figure 1

Figure 6 Male connector,MolexSD-51021-0071.25W/B-7Pin Table 3 Pin assignment on 7-pin male connector

Pin Signal Color Function
1 VCC Red DC 5-24V
2 RS-485-B/RS-232-RXD White RS-485-B/RS-232 Receive
3 RS-485-A/RS-232-TXD Green RS-485-A/RS-232 Transmit
4 N/A N/A N/A
5 UART_RXD Blue UART receive (Debug)
6 UART_TXD Brown UART Transmit (Debug)
7 GND Black Ground

Notice

The UART interface of TF350 RS-485/RS-232, PIN 5 and PIN 6, is a debug interface. Please do not use it.

3.2 Connector

TF350 RS-485 / RS-232 User Manual — source page 11, figure 1
A: 7.5mm, B: 9.2mm, C: 10.5mm

Figure 7 Dimension drawing of connector:MolexSD-51021-0071.25W/B-7Pin

3.3 Wire cross-sections

CAUTION

If you use flexible connecting cables with stranded wire, then you must not use ferrules when connecting the wires to the terminals on TF350.

Wire all connections with copper cables!

  • Use the following wire cross-sections:

• supply voltage at least 0.13 mm ² (approx. 26 AWG), if local power supply in the immediate vicinity.

• supply voltage at least 0.21 mm ² (approx. 24 AWG) at maximum length of 2m (6.562 ft), if the connection is made to an existing 24 V DC supply.

• switching outputs minimum 0.13 mm² (approx. 26 AWG), maximum cable length 2m (6.562 ft) with 0.21 mm² (approx. 24AWG).

• data interface minimum 0.13mm² (approx. 26AWG).

  • Lay all cables such that there is no risk of tripping and all cables are protected

against damage.

On the usage of a typical power supply with a nominal voltage of 24V DC ±5%, the following maximum cable lengths are allowed for the supply of the operating voltage:

Table 4 Maximum cable lengths for the supply voltage

Wire cross-section Cable length
0.13 mm2 (approx. 26AWG) 4 m (13.1 ft)
0.32 mm2 (approx. 22AWG) 10 m (32.81 ft)
0.81 mm2 (approx. 18AWG) 20 m (65.62 ft)

3.4 General conditions for data interface

The table below shows the recommended maximum length of cable as a function of the data transmission rate selected.

Table 5 Maximum cable lengths for the data interfaces

Interface type Transmission rate Maximum cable length
RS232 115200 bps 10 m (32.81ft)
RS485 115200 bps 10 m (32.81ft)

NOTICE

With appropriate cable termination, termination in accordance with related specification.

  • Use screened cable(twisted-pair) with at least 26 AWG.

3.5 Wiring the RS-232 Interface

• Pay attention to max. cable length as per section 3.4 “General conditions for the data interface”.

TF350 RS-485 / RS-232 User Manual — source page 12, figure 1

Figure 8 Wiring of the RS-232interface

3.6 Wiring the RS-485 Interface

• Pay attention to max. cable length as per section 3.4 “General conditions for the data interface”.

TF350 RS-485 / RS-232 User Manual — source page 13, figure 1

Figure 9 Wiring of the RS-485interface

4 Communication Protocols

The industrial version of TF350 supports two communication interfaces, RS-232 and RS-485. The default interface is RS-485. These two interfaces cannot work simultaneously. The communication interface can be switched by certain command.

NOTICE

The RS-485 interface in industrial TF350 is a debug interface. Please do not use it.

4.1 Communication protocol

Table 6 Communication protocol of the RS-232protocol

Character Value Configurability
Baud rate 115200 Configurable
Data bit 8 Non-configurable
Stop bit 1 Non-configurable
Parity None Non-configurable

4.2 Data frame

A standard data frame consists of 9 bytes of hexadecimal numbers, which contains distance and signal strength.

TF350 RS-485 / RS-232 User Manual — source page 14, figure 1

Figure 10 Data communication:User protocol frame format of RS-485

4.3 Modbus

The RS-485 interface of TF350 supports Modbus protocol.

NOTICE

The TF350 RS485 interface is in half-duplex mode. Based on reliability considerations, it is not recommended to use a baud rate above 115200 for communication.

4.3.1 Protocol description

The communication protocol format of Modbus is different from it of the RS-232 and RS-485 interface. Check the following tables for detailed protocols.

Table 7 Command format of Modbus

Header Function
code
Register Addr. Register value CRC_low CRC_high
01 (Default) 03 00 00 00 01 xx xx

Table 8 Data frame format of Modbus

Header Function
code
Frame
Length
Dist_high Dist_low CRC_low CRC_high
01 (Default) 03 02 xx xx xx xx

NOTICE

All the data mentioned in the protocol are in hexadecimal.

4.3.2 Function code

The Modbus of TF350 only supports the basic function of reading and writing register.

The function codes are listed in the following table.

Table 9 List of function codes of Modbus

Function code Description
03 Read register
06 Write register

4.3.3 Accessible register address

Table 10 List of accessible register address of function code(0x03)

Register Addr. Definition Description
00 00 Dist Distance value
00 01 Strength Signal strength. Not currently
supported.
00 03 Upper 16 bits of time
stamp
Upper 2 bytes of time stamp. Unit: ms
00 04 Lower 16 bits of time
stamp
Lower 2 bytes of time stamp. Unit: ms
00 06 Upper 16 bits of
firmware version
0x00 and main version number
00 07 Lower 16 bits of
firmware version
Sub-version and revised version
number

Table 11 List of accessible register address of function code(0x06)

Register Addr. Definition Description
00 80 Save settings Perform ‘Save’ operation with any data
being written to the register.
00 81 Shut down / Reboot 0x00: Shut down
0x01: Reboot
00 82 Disable Modbus 0x01: Disable Modbus
00 83 Upper 16 bits of
baud rate
Save and reboot to take effect.
00 84 Lower 16 bits of
baud rate
Save and reboot to take effect.
00 85 Slave ID Save and reboot to take effect.
00 86 fps Save and reboot to take effect.
00 87 Working mode Save and reboot to take effect.
0x00: Continuous working mode
0x01: Command-trigger mode
00 89 Restore default Perform ‘Restore default’ operation with
any data being written to the register.
Save and reboot to take effect.

4.3.4 Common commands for Modbus

The default interface of industrial TF350 is general RS-485 protocol. Send commands listed in Table 12 Command used to enable Modbus protocol in RS-485 interface to enable Modbus protocol.

Table 12 Command used to enable Modbus prot ocol in RS-485interface

Function Command Response Description
Enable Modbus 5A 05 6F 00 CE Same as command Save and reboot to take
effect
Set Modbus
Address
5A 05 70 ADDR
SU
5A 05 70 00 CF /

WARNING

TF350 only supports RTU mode to communicate in serial link.

The default address of Modbus is 0x01. The commands listed in the following table are based on default address. If the address is changed, the commands need to make corresponding changes. See 4.3.1 for detailed information.

The commands listed in the following table will only take effect under Modbus protocol. Do not send the command that is not in the list below.

Table 13 List of common commands of Modbus

Function Command Response Description
Obtain distance 01 03 00 00 00
01 84 0A
Data frame:
01 03 02 DH
DL CL CH
DH: Upper 8 bits of distance
DL: Lower 8 bits of distance
CH: Upper 8 bits of CRC
CL: Lower 8 bits of CRC
Obtain distance
and signal
strength
01 03 00 00 00
02 C4 0B
01 03 04 DH
DL SH SL CL
CH
DH: Upper 8 bits of distance
DL: Lower 8 bits of distance
SH: Upper 8 bits of signal
strength
SL: Lower 8 bits of signal
strength
CH: Upper 8 bits of CRC
CL: Lower 8 bits of CRC
Obtain firmware
version
01 03 00 06 00
02 24 0A
01 03 04 00
VM VS VC CL
CH
VM: Main version number
VS: Sub-version number
VC: Revised version number
Set baud rate 01 06 00 83 BH1
BH2 CL CH
01 06 00 84 BL1
BL2 CL CH
01 06 00 83
BH1 BH2 CL
CH
01 06 00 84
BL1 BL2 CL CH
Set baud rate to 9600
(0x00002580):
BH1=00 BH2=00 CL=78
CH=22,
BL1=25 BL2=80 CL=D2
CH=D3
Change Slave ID 01 06 00 85 IH IL
CL CH
01 06 00 85 IH
IL CL CH
IH: Upper byte of ID
IL: Lower byte of ID
Change slave ID to 0x0002:
IH=00 IL=02 CL=19 CH=E2
Set frame rate 01 06 00 86 FH
FL CL CH
01 06 00 86
FH FL CL CH
Set frame rate to 100Hz
(0x0064):
FH=00 FL=64 CL=69 CH=C8
Save setting 01 06 00 80 00
00 88 22
01 06 00 80
00 00 88 22
Save and restart to take
effect
Disable Modbus 01 06 00 82 00
01 E8 22
01 06 00 82
00 01 E8 22
Save and restart to take
effect

5 CUSTOM CONFIGURATION

5.1 Command protocol

To meet the need of different customers, TF03 released several configuration parameters. These parameters, such as data format, frame rate, could be modified by certain command. All the parameters will be stored in flash after configured successfully and customers don’t need to configure again when restart.

Table 14 Description of TF03 command protocol

Byte Definition Description
Byte 0 Header Fixed to 0x5A
Byte 1 Len The length of the command frame (unit: Byte)
Byte 2 ID Identifies the function of each command
Byte 3~Byte N-2 Payload Different meanings and lengths in different ID
command frames
Byte N-1 Check sum the lower 8 bits of the sum of the first N-2 bytes

5.2 Common commands

Table 15 List of TF03’s common commands

Description Command Response Remark Default
setting
Obtain firmware
version
5A 04 01 5F 5A 07 01 VA VB
VC SU
The version
number
VC.B.A
/
System reset 5A 04 02 60 5A 05 02 00 61 / /
Modify frame
rate
5A 06 03 LL HH
SU
Same as
command
LL: lower 8
bits
HH: higher 8
bits
100Hz
Output control On: 5A 05 07 01
67
Off: 5A 05 07 00
Same as
command
/ Enabled
66
Enable
command
triggering mode
5A 05 07 00 66 Same as
command
/ Disabled
Trigger
measurement
5A 04 04 62 Data frame Only works in
command
triggering
mode
/
Change baud
rate
5A 08 06 H1 H2
H3 H4 SU
Same as
command
See 5.3
Command
editing
115200
Restore default
settings
5A 04 10 6E 5A 05 10 00 6F / /
Save settings 5A 04 11 6F 5A 05 11 00 70 / /
Over range
threshold setting
5A 06 4F LL HH
SU
5A 05 4F 00 AE Unit: cm
LL: lower 8
bits
HH: higher 8
bits
35000
Switch
communication
interface
RS-485: 5A 05
45 01 A5
RS-232: 5A 05
45 02 A6
5A 05 45 00 A4 / RS-485
Modify RS-232
arbitration ID
5A 08 50 H1 H2
H3 H4 SU
5A 05 50 00 AF ID = (H4<<24)
+(H3<<16)
+(H2<< 8) +H1
0x03
Modify RS-232 5A 08 51 H1 H2
H3 H4 SU
5A 05 51 00 B0 ID=(H4<<24)
+(H3<<16)
+(H2<< 8) +H1
0x3003
Modify baud
rate of RS-232
5A 08 52 H1 H2
H3 H4 SU
5A 05 52 00 B1 Baud
rate=(H4<<24)
+(H3<<16)
+(H2<<8) +H1
1Mbits/s

WARNING

Do not send the command that is not in the list above.

NOTE

Baud rate of RS-485 can be set to 9600, 14400, 19200, 38400, 56000, 57600, 115200, 128000, 230400, 256000, 460800, 512000, 750000, and 921600. If other value were set, TF03 will set it to 115200.

5.3 Command editing

This section describes the Command Channel of TF03 which is used to read and set TF03’s working parameters. The command channel is available via all the interfaces.

A standard TF03 command consists of frame header, command length, command ID, parameters and checksum. Follow these steps to generate a command: • Choose the right command ID and confirm its length • Convert parameter from the decimal value to hexadecimal value • Fill the hexadecimal parameter into the command • Calculate the checksum and fill its low 8-bits into the command For example, changing the baud rate to 460800. Firstly, choose the ID of changing frame rate, which is 0x06. Secondly, change 460800 (decimal number) to hexadecimal number, which is 0x00 07 08 00. Thirdly, fill the parameter into the command, like 5A

08 06 00 08 07 00 SUM. Finally calculate the sum of the first 7bytes and take its low

8bits, we will have the complete command, 5A 08 06 00 08 07 00 77.

TF350 RS-485 / RS-232 User Manual — source page 21, figure 1
Header Length ID Hexadecimal parameters Checksum A he command f bytes) ommand al parameters an mode s of the sum of ytes

Fixed:0x5 Lengthoft (Numbero IDofthec Hexadecim Little-endi Lower8bit previousb

Figure 11 Command syntax of TF03

6 OPTIONAL ACCESSORIES

NOTE

The following accessories are not standard accessories, please contact relevant sales or technical personnel if necessary.

6.1 Extension cord

For testing purposes, we prepared an extension Dupont cord. See Figure 12 Extension cord for test for detailed information.

TF350 RS-485 / RS-232 User Manual — source page 22, figure 1

Figure 12 Extension cord for test

NOTE

This extension cord is free, but it ’ s not a standard accessory. Please contact us if needed.

NOTE

The following accessories are not standard accessories, please contact relevant sales or technical personnel if necessary.

7 QUICK START GUIDE

7.1 Connection and basic test

NOTE

The product package contains only TF350 and factory certificate. If you need USB converter, please contact our sales or technical support.

• Download the latest version BW_TFDS from http://en.benewake.com/support onto your PC or laptop.

TF350 RS-485 / RS-232 User Manual — source page 23, figure 1

Figure 13 Benewake testing GUI for TF series • See Figure 13 Benewake testing GUI for TF series of the GUI.

  • Connect TF350 to the PC or laptop with a paired USB converter cable as shown in

Figure 14 TF350 connecting to PC. The RS-485 version TF350 needs a RS-485-USB converter, and the RS-232 version TF350 needs a RS-232-USB converter.

TF350 RS-485 / RS-232 User Manual — source page 24, figure 1
Interface converter

Figure 14 TF350 connecting to PC • Run BW_TFDS.exe, choose the right baud rate and communication port, and click CONNECT to start the test.

7.2 Troubleshooting guide for initial test

In the default working mode, TF350 will automatically output data when connected to the PC following 7.1Connection and basic test. If you cannot read data from GUI properly, follow these steps to locate and solve problems.

S1. Check if there is red light inside TF350 through its window.

▪ No. Check power supply. If the power supply is normal, please contact Benewake service.

▪ Yes. Proceed to S2.

S2. Check whether the USB converter is paired with TF350. For example,

TF350-100 RS-232 needs a USB-RS-232 converter.

▪ No. Change a paired USB converter then try again.

▪ Yes. Proceed to S3.

S3. Check signal wiring. See section 3.1 Pin and wire color assignment for

detailed wiring information.

▪ Incorrect. Fix wiring.

▪ Correct. Proceed to S4.

S4. Some USB converters can generate more than one COM port. Try to connect

through different COM port.

▪ If all the COM ports don’t have data output, proceed to S5.

S5. Send the command of reading firmware version, 5A 04 01 5F, through

every COM ports. Try to read response.

▪ If all the COM ports have no response, please contact Benewake service.

▪ If one of the COM ports has correct response, send the command of restore default, 5A 04 10 6E, through this COM port. After sending this command, if the TF350 still doesn ’ t work, please contact Benewake service.

7.3 Working mode

TF350 has three different working modes.

• Automatic output mode. This is the default working mode. The default frame rate of this mode is 10Hz.

• Command triggering mode. In this mode, TF350 will not output data automatically.

TF350 output measuring data only when it receives the triggering command.

• Low power consumption mode. In this mode, TF350 still output measuring data automatically. But the maximum frame rate has been restricted to 5Hz. Meanwhile its power consumption is reduced to 350mW.

NOTE

Only the RS-485 interface supports low power consumption mode.

7.4 Influences of object surfaces on the

measurement

The signal received from a perfectly diffuse reflecting white surface corresponds to the definition of a remission of 100%. As a result of this definition, the remissions for surfaces that reflect the light bundled (mirrored surfaces, reflectors), are more than 100%.

TF350 RS-485 / RS-232 User Manual — source page 26, figure 1

Figure 15 Reflection of the laser beam at the surface of an object The majority of surfaces reflect the laser beam diffusely in all directions.

The reflection of the laser beam will vary as a function of the surface structure and color. Light surfaces reflect the laser beam better than dark surfaces and can be detected by the TF350 over larger distances. Brilliant white plaster reflects approx.

100% of the incident light, black foam rubber approx. 2.4%. On very rough surfaces, part of the energy is lost due to shading. The detecting range of the TF350 will be reduced as a result.

TF350 RS-485 / RS-232 User Manual — source page 26, figure 2

Figure 16 Reflection angle The reflection angle is the same as the angle of incidence. If the laser beam is incident perpendicularly on a surface, the energy is optimally reflected (Figure 16 Reflection angle). If the beam is incident at an angle, a corresponding energy and detecting range loss is incurred.

TF350 RS-485 / RS-232 User Manual — source page 27, figure 1

Figure 17 Degree of reflection If the reflected energy returned is over 100% (basis: Kodak standard) the incident beam is not reflected diffusely in all directions, but is reflected in a specific direction. As a result, a large portion of the energy emitted can be received by the laser distance measurement device. Plastic reflectors (“cats’ eyes”), reflective tape and triple prisms have these properties.

TF350 RS-485 / RS-232 User Manual — source page 27, figure 2
α α

Figure 18 Mirror surfaces At mirror surfaces the laser beam is almost entirely deflected (Figure 18 Mirror surfaces). Instead of the surface of the mirror, it is possible that the object on which the deflected laser beam is incident may be detected.

TF350 RS-485 / RS-232 User Manual — source page 28, figure 1

Figure 19 Object smaller than diameter of the laser beam Objects that are smaller than the diameter of the laser beam cannot reflect all the energy of the laser light (Figure 19 Object smaller than diameter of the laser beam).

The energy in the portion of the laser light that is not reflected is lost. This means that the detecting range is less than would be possible theoretically based on the surface of the object.

TF350 RS-485 / RS-232 User Manual — source page 28, figure 2
1 2 = ℎ( , ) 1 2

Figure 20 Staircase object Staircase objects have two or more planes (Figure 20 Staircase object). The energy in the portion of the laser light that is reflected by different plane is different. TF350 will calculate a weighted averaging energy. The measured value will possible theoretically be the weighted average of distances from TF350 to different platform.

8 TROUBLESHOOTING

NOTICE

Claims under the warranty rendered void!

The housing screws of the TF350 are sealed. Claims under the warranty against Benewake will be rendered void if the seals are damaged or the device opened. The housing is only allowed to be opened by authorized service personnel.

This chapter describes how to identify and rectify errors and malfunctions during the operation of TF350.

Table 17 Troubleshooting and rectification

Fault Possible cause Solution
Measurement exceeds
the allowed error.
• Optical signal was
blocked.
• Remove the obstacle or
adjust the detecting
direction.
• The target is a low
reflectivity object.
• Paste a reflector on target
object.
Measurements in the
near range with no
measurement target.
• Protective film has
not been removed.
• Remove the protective film.
• Contaminated or
scratched window.
• Carefully clean optics using
soft, fluff-free cloth.
If the optics are scratched,
contact Benewake service.
• Rain or fog • Enable rain-fog filter
TF350 is not
transmitting a
measured result.
• Wiring fault in the
data connection.
• Check wiring.
• Wrong USB converter. • Check USB converter.
Data transmitted is
garbage.
• Baud rate mismatch. • Check baud rate of the
receiving device.
• Check TF350’s baud rate
setting.
A certain target cannot
be detected
• The target is too
small.
Replace it with a larger target.
Please refer to 2.5 above.
• The target is a low • Sticking a high reflection

reflectivity object. sticker on the surface of the measured object.

Attachment 1 : Reflectivity of Different

Materials

The reflectivity of different materials is listed below, ranging from low to high.

According to the test target and the corresponding reflectivity, we can measure whether the range of TF350 and other parameters meet the requirements.

No. Materials Reflectivity
1 black foam rubber 2.4%
2 black cloth 3%
3 black rubber 4%
4 Coal (varies from coal to coal) 4~8%
5 Black car paint 5%
6 Black paper 10%
7 opaque black plastic 14%
8 Clean rough board 20%
9 newspapers 55%
10 translucent plastic bottles 62%
11 packing case cardboard 68%
12 Clean pine 70%
13 opaque white plastic 87%
14 white card 90%
15 Kodak standard whiteboard 100%
16 Unpolished white metal surface 130%
17 Shiny light metal surface 150%
18 stainless steel 200%
19 Reflective board, reflective adhesive tape >300%

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